FAQs

1. How long does shipping take for BoDangles Jewelry?

-We use Canada Post for shipping, and typically, orders take 3 to 5 business days to arrive after they've been dispatched. Please allow an additional day or two for order processing due to my busy schedule as a full-time university student.

2. Do you offer international shipping?

-Currently, we primarily ship within Canada. However, we're actively exploring options to expand our international shipping in the near future. Stay tuned for updates!

3. What materials are BoDangles earrings made of?

-We take pride in using high-quality materials. The specific materials vary by design, but we commonly use hypoallergenic metals, such as stainless steel and nickel-free alloys, as well as a variety of beads, stones, and charms.

4. Can I return or exchange my earrings if I'm not satisfied?

-Your satisfaction is our priority. If you're not completely happy with your purchase, please contact our customer service within 14 days of receiving your order. We'll work with you to facilitate a return or exchange. Please review our Returns & Exchanges policy for more details.

5. Are your earrings suitable for sensitive ears?

-Yes, many of our earrings are designed with sensitivity in mind. Look for our hypoallergenic options, which are less likely to cause irritation or allergies. However, if you have particularly sensitive ears, we recommend consulting with a medical professional or trying a small test wearing period with any new earrings.

6. Do you offer custom or personalized earrings?

-Currently, we do not offer custom or personalized earrings. However, we're always excited to hear your suggestions and ideas for future collections. Feel free to reach out to us with your creative thoughts!

7. How can I contact BoDangles Jewelry for inquiries or assistance?

-We're here to help! You can reach our customer service team by emailing support@bodangles.ca or through our social media channels. We'll do our best to respond to your inquiries promptly. 

8. Are your earrings water-resistant or waterproof?

-While our earrings are designed to withstand everyday wear, they are not waterproof. We recommend removing them before swimming, showering, or engaging in water-related activities to ensure their longevity.

9. What payment methods do you accept?

-We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express). You can choose your preferred payment option during the checkout process.

10. Are your earrings suitable for children or young teens?

- While many of our earrings are suitable for older children and teenagers. Some designs may contain small parts that could pose a choking hazard for very young children, so please exercise caution and supervise accordingly.

12. How do I care for and clean my BoDangles earrings?

- Caring for your earrings is easy! To maintain their shine and beauty, gently wipe them with a soft, damp cloth to remove any dirt or oils. Avoid harsh chemicals, excessive moisture, and exposure to direct sunlight, as these can damage the materials. Storing them in a dry, cool place when not in use will help prolong their lifespan.