Welcome to BoDangles Jewelry, your go-to destination for exquisite earrings and jewelry with a touch of Newfoundland charm. Founded in the summer of 2023 by a passionate Memorial University student, our journey began with a simple yet profound vision: to bring affordable and stylish earrings to smaller communities across Newfoundland and beyond.

BoDangles Jewelry was born out of a love for self-expression and a deep appreciation for the cultural richness of Newfoundland. Our founder, a proud and creative student at Memorial University, embarked on this entrepreneurial journey with a desire to make beautiful earrings accessible to everyone, regardless of their location or budget.

Growing up in the vibrant communities of Newfoundland, our founder realized that smaller towns and rural areas often lacked access to trendy and affordable jewelry options. Determined to change this, they set out to create a brand that would cater to the diverse tastes and preferences of individuals living in these communities.

 

At BoDangles Jewelry, our mission is clear: to empower people from all walks of life to adorn themselves with high-quality, unique earrings that make a statement. We believe that self-expression through jewelry should know no boundaries, and we are committed to ensuring that everyone, regardless of their location, has the opportunity to feel confident, beautiful, and empowered through their choice of accessories.

 

1. How long does shipping take for BoDangles Jewelry?

-We use Canada Post for shipping, and typically, orders take 3 to 5 business days to arrive after they've been dispatched. Please allow an additional day or two for order processing due to my busy schedule as a full-time university student.

2. Do you offer international shipping?

-Currently, we primarily ship within Canada. However, we're actively exploring options to expand our international shipping in the near future. Stay tuned for updates!

3. What materials are BoDangles earrings made of?

-We take pride in using high-quality materials. The specific materials vary by design, but we commonly use hypoallergenic metals, such as stainless steel and nickel-free alloys, as well as a variety of beads, stones, and charms.

4. Can I return or exchange my earrings if I'm not satisfied?

-Your satisfaction is our priority. If you're not completely happy with your purchase, please contact our customer service within 14 days of receiving your order. We'll work with you to facilitate a return or exchange. Please review our Returns & Exchanges policy for more details.

5. Are your earrings suitable for sensitive ears?

-Yes, many of our earrings are designed with sensitivity in mind. Look for our hypoallergenic options, which are less likely to cause irritation or allergies. However, if you have particularly sensitive ears, we recommend consulting with a medical professional or trying a small test wearing period with any new earrings.

6. Do you offer custom or personalized earrings?

-Currently, we do not offer custom or personalized earrings. However, we're always excited to hear your suggestions and ideas for future collections. Feel free to reach out to us with your creative thoughts!

7. How can I contact BoDangles Jewelry for inquiries or assistance?

-We're here to help! You can reach our customer service team by emailing support@bodangles.ca or through our social media channels. We'll do our best to respond to your inquiries promptly. 

8. Are your earrings water-resistant or waterproof?

-While our earrings are designed to withstand everyday wear, they are not waterproof. We recommend removing them before swimming, showering, or engaging in water-related activities to ensure their longevity.

9. What payment methods do you accept?

-We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express). You can choose your preferred payment option during the checkout process.

10. Are your earrings suitable for children or young teens?

- While many of our earrings are suitable for older children and teenagers. Some designs may contain small parts that could pose a choking hazard for very young children, so please exercise caution and supervise accordingly.

12. How do I care for and clean my BoDangles earrings?

- Caring for your earrings is easy! To maintain their shine and beauty, gently wipe them with a soft, damp cloth to remove any dirt or oils. Avoid harsh chemicals, excessive moisture, and exposure to direct sunlight, as these can damage the materials. Storing them in a dry, cool place when not in use will help prolong their lifespan.

At BoDangles Jewelry, your satisfaction is our priority. If for any reason you're not completely happy with your purchase, please follow our simple Returns & Exchanges policy:

1. Eligibility:

• We accept returns and exchanges within 14 days of receiving your order.

2. Condition of Items:

• To be eligible for a return or exchange, items must be unused, in their original packaging, and in the same condition as when received.

3. Return Process:

• Contact our customer service team at support@bodangles.ca to initiate the return or exchange process. Please provide your order number and the reason for the return or exchange.

4. Return Shipping:

• Customers are responsible for return shipping costs unless the item received was damaged or incorrect. We recommend using a trackable shipping service to ensure your return is received.

5. Refunds and Exchanges:

• Upon receiving and inspecting the returned item(s), we will process your refund or exchange promptly. Refunds will be issued to the original payment method, while exchanges will be sent out once the return is approved.

6. Damaged or Incorrect Items:

• If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. We will arrange for a replacement or refund, including return shipping costs.

7. Gift Returns:

• If you received an item as a gift and would like to return or exchange it, please contact our customer service team. We will work with you to process the return or exchange.

We strive to make your shopping experience with BoDangles Jewelry as pleasant as possible. If you have any questions or need assistance, please don't hesitate to reach out to us. We're here to help!

Thank you for choosing BoDangles Jewelry, and we look forward to serving you again soon.